We turn off-core processes into measurable revenue.
Recovery Service Group (RSG) designs and operates recovery programs for organizations worldwide. When a workflow isn’t your core business—but it leaves money on the table—we build the team, process, and controls to capture that value while you stay focused on what you do best.
Solutions we operate
Fraud case handling
Overgoods & surplus remarketing
Overgoods & surplus remarketing
Stand up structured intake, triage, and resolution for claims and misuse so core teams aren’t pulled off mission-critical work.
Overgoods & surplus remarketing
Overgoods & surplus remarketing
Overgoods & surplus remarketing
Monetize lost, refused, or misdirected items with verified chain-of-custody and clear disposition rules.
Refusal & exception resolution
Overgoods & surplus remarketing
Refusal & exception resolution
Close the loop on exceptions with standardized workflows, communications, and reporting.
Export enablement
Built teams, clear SLAs
Refusal & exception resolution
Program design and execution for compliant outbound movement of goods to international partners.
Built teams, clear SLAs
Built teams, clear SLAs
Built teams, clear SLAs
We recruit, train, and manage on your behalf with measurable KPIs and continuous improvement.
White-label operations
Built teams, clear SLAs
Built teams, clear SLAs
We operate under your brand or discretely as a service partner—your choice.
Who We Serve
Any organization with revenue left in off-core workflows.
- Parcel carriers
- Freight & distribution providers
- Retailers & marketplaces
- Manufacturers & OEMs
- Insurers & claims groups
Contact Us
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